Answers questions
Prices, opening hours, locations and policies, from answers you approve.
Your 24/7 AI front desk.
Flow answers every customer in seconds, books them in and follows up, in Arabic and English. We set it up and run it for you.
See it with your kind of business
New leadvia WhatsApp
Answered by Flow
Is the 2-bed in Marina still available?
Yes! When would you like to view it?
Saturday morning?
Booked: Saturday at 10 am. I’ll send you a reminder the day before.
مرحبا، أبغى أحجز موعد تنظيف أسنان
أهلاً! عندنا موعد الثلاثاء الساعة ٤ العصر، يناسبك؟
تمام، احجزه لي
تم الحجز. بنرسل لك تذكير قبل الموعد بيوم.
Hi! Any table for 4 this Friday around 9?
Yes, we have one at 9 pm. Inside or on the terrace?
Terrace please. The name is Omar.
Done: Friday, 9 pm, terrace, table for 4 for Omar. See you then!
We land at 7 am. Any chance of an early check-in?
Welcome! Your apartment is ready from 10 am, and we can hold your bags until then.
Perfect. Could we also get extra towels?
Of course. Bag drop opens at 7 am and the towels will be in your room.
Viewing booked · Sat 10:00Summary sent to Sara
Customers want an answer now.
In the UAE, customers want answers on WhatsApp, and many businesses still take hours to reply.
- They message on WhatsApp
It’s where your customers expect a quick, clear answer.
- They message after hours
Late at night and at weekends, when your team has gone home.
- They don’t wait
A slow reply sends them to the next business that answers.
From message to booking in seconds.
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A customer messages you.
On WhatsApp, Instagram, Facebook or the phone. Any time.
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Flow answers in seconds.
From your approved answers, in Arabic or English. It books, quotes and follows up.
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Your team steps in when needed.
Flow hands the chat over with a short summary. You see every conversation.
Every channel. One inbox.
Customers reach you in four ways. Flow answers all of them in seconds, and your team sees every conversation in one place.
Flow answers first, and your team can step in any time.
- WhatsAppChats
- InstagramDirect messages
- FacebookMessenger
- PhoneCalls
Fluent in Arabic and English.
Flow replies in the language your customer writes in, and switches when they do.
Hi, do you have a cleaning appointment this week?
Yes! Tuesday at 4 pm is free. Shall I book it?
تمام، احجزه لي
تم الحجز. بنرسل لك تذكير قبل الموعد بيوم.
Less busywork. More flow.
Books and reminds
Appointments, viewings and tables, with reminders so fewer people miss them.
Captures leads
Asks your questions and passes serious buyers to your team.
Follows up
Asks for reviews, brings customers back and sends updates.
Built for
- Property
- Salons
- Restaurants
- Holiday homes
- and more
Clear, honest and in your control.
- Only answers you approve
If Flow isn’t sure, it hands over instead of guessing.
- A person is one tap away
Customers can ask for your team at any time.
- You approve before launch
Nothing goes live until you sign off.
- Your data stays yours
Never sold or used to train AI models.
Live in 2 to 6 weeks.
We set it up and run it for you. Your part takes about three hours.
- Free call
We look at your channels and the questions customers ask.
- We build it
Your answers, bookings and connections, in Arabic and English.
- You approve
Try it and read the test chats. Nothing goes live until you sign off.
- We run it
Daily checks at first, then monthly reports and updates.
Starter: about 2 weeks · Growth: 3 to 4 weeks · Full: 5 to 6 weeks
Three ways to start.
Starter
AED 990a month
+ AED 1,500 one-time setup
For answering repeat questions
What’s included
- 1,000 AI conversations a month
- AI chat on 2 channels
- 1 extra service, such as bookings or reminders
- Connects to 1 of your systems
Growth
RecommendedAED 1,990a month
+ AED 3,500 one-time setup
For more bookings and leads
What’s included
- 3,000 AI conversations a month
- WhatsApp, Instagram and Facebook
- 3 extra services of your choice
- Connects to 2 of your systems
Full
AED 3,990a month
+ AED 6,500 one-time setup
Every channel covered, including calls
What’s included
- 6,000 AI conversations a month
- All chat channels plus 300 call minutes
- Up to 6 extra services
- Connects to 4 of your systems
All plans include setup, Arabic and English, and monthly improvements. Extra conversations are AED 0.30 each. 3-month minimum. Prices exclude VAT. WhatsApp message fees from Meta are passed on at cost.
Questions clients ask us.
What will it say to my customers?
Only answers you approve. Nothing goes live until you sign off the test chats, and if it isn’t sure, it hands over instead of guessing.
Can customers still reach a person?
Always. They can ask for your team at any time, and complaints and refunds go straight to you with a short summary.
Can my team see the chats?
Every chat sits in one inbox. Your team sees them as they happen and can step in at any point.
What happens to our data?
It stays yours. It is never sold or used to train AI models.
Does it follow WhatsApp’s rules?
Yes. Customers know they’re talking to an automated assistant, and campaigns are opt-in only. Read the 2026 rules
Why not just buy a chatbot tool?
A tool leaves the work with you. We build it, write the answers, test both languages, check it daily at first and send you a report every month.
One team, from first search to booking.
Flow Automation works on its own, or together with the rest of Flow.
- Flow Search
Help customers find you on Google.
- Flow Studio
Photos and videos for your ads, posts and pages.
- Flow Web
A fast website or landing page, live in a week.
- Flow Automation
Every message answered in seconds, day and night.
Each service works on its own. Ask about any of them on your free call.
Book a free call.
In 30 minutes, we’ll look at how your customers reach you, show you where replies slip, and suggest the right plan.
- Book a free call
- See it live on WhatsApp
- Go live in 2 to 6 weeks